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Case study · Dairy · Carton

From over 0.1% to 0.009% waste

A dairy plant was losing more than 0.1% of its production to false rejects: its inspection only checked whether the code was there or not, and it was throwing away good packs. On lines that some days exceed 250,000 packs, that means hundreds of good packs in the bin every day. On top of that, seal defects were ending up as wet pallets in the warehouse.

Waste from false positives, before
> 0.1%
Total waste, excluding the cap test
0.009%
Packs inspected one by one, over 135 days
26 million
Packs right first time
99.98%

The starting point

Two problems at once: waste and quality

The previous system only checked for the presence or absence of the code. Any variation in the print or in the position of the pack ended in a reject, and good packs were thrown away.

Waste

Good packs in the bin

More than 0.1% of production was rejected for no reason. On lines of this volume, it is the waste that costs the most money and the one that is least visible.

Quality

Seals that failed in the warehouse

A badly sealed pack leaks product on the pallet: wet pallets, lost packs and the risk of the customer returning the entire pallet.

Sentinel PLUS screen with the date, batch and time zones inspected on a carton, counters and each tool's thresholds

The solution

Reading the code, not just seeing it, and measuring the seal

We replaced the presence check with OCR reading of the code, logging every pack, and added top and bottom seal measurement on both production lines.

  • OCR of the printed code with logging: what cannot be read is rejected, not what looks different
  • Top and bottom seal measurement, with the limits set by the filler and packaging manufacturers
  • Any out-of-spec pack is rejected from the line and kept available for analysis
  • Instant email alert, so the plant team can react
  • Seal statistics reports to spot trends before defects appear

The result

Less waste, no wet pallets

Between May and October 2026, 26,031,303 packs were inspected one by one, and total waste was 0.018% of production. Half of that figure is a cap test the plant carries out on purpose: it rejects 15 packs once or twice a day to check the capping. Without that test, waste is 0.009%, and that already includes the packs that were genuinely faulty, not just false rejects.

Waste

0.009% total waste

The inspection rejects what is genuinely wrong, and every decision is logged with its image. Producing more does not drive it up: on the 16 days of 250,000 packs or more, total waste was 0.014%.

Warehouse

No wet pallets

Out-of-spec seals are rejected on the line, before palletising, avoiding the risk of returned pallets.

Maintenance

Data to repair the filler

The rejected packs and the seal trends make it possible to study the fault and correct it on the filling machine.

Download the waste report (PDF)

The report sets out the line’s real data, without the customer’s name: waste by month, by production volume, by reject reason and by hour, and photos of the packs the camera sets aside.

More on each check: date and batch and seal inspection. If your current system also throws away good packs, the guide to false rejects explains where they come from.

Free remote review

How much does your line throw away for no reason?

Send us photos of your rejects and of good packs. We will tell you where the false rejects come from and what can be corrected.