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Cookie policy
In accordance with Article 22.2 of the LSSI-CE and the Guide on the use of cookies published by the Spanish Data Protection Agency (AEPD).
This translation is provided for information; in case of discrepancy the Spanish version prevails.
1. What they are
Cookies and similar technologies (such as the browser's local storage) are small files or pieces of data that a website stores on your device in order to work or to remember information about your visit.
2. What we use on this website
This website does not use advertising cookies. It uses technical cookies and technologies, which are necessary for the website to work, and analytical traffic measurement for statistical purposes:
| Name | Type | Owner | Purpose | Duration |
|---|---|---|---|---|
tivox-consent-v1 | Local storage, technical | TIVOX (first party) | To remember your cookie choice | Until you delete or change it; you are asked again after 12 months |
| Google Fonts | Third-party request, no cookies | To download the fonts; Google receives your IP address | Nothing is stored on your device | |
| Hosting statistics | Analytics, third party | Hostinger (hosting provider) | To measure traffic in a statistical, aggregated way: page views, approximate country, browser and source of the visit | According to the provider's policy |
| Matomo (own statistics) | First-party analytics, no cookies | TIVOX (own, on our EU server) | Counting visits, page views, approximate country and city, language, device and where the visit comes from. Nothing is stored on your device and the IP address is anonymised (the last 2 blocks are hidden) | Nothing is stored on your device; data is kept in aggregated form |
| tivox-news (local storage) | Technical, preference | TIVOX (first-party) | To remember whether you have subscribed or closed the newsletter window, so it is not shown again | 30 days, or until you clear your browser data |
Technical cookies are exempt from consent. Analytics are only used if you accept them in the cookie notice.
3. Visitor measurement
Our hosting provider, Hostinger, measures the website's traffic in a statistical, aggregated way. We do not use that data to identify you or to show you advertising. If we add another measurement tool in the future, we will list it in this table with its name, owner and duration, and it will only be activated with your consent.
We also measure visits with Matomo, installed on our own server in the European Union (estadisticas.tivoxsolutions.com), without cookies and with the IP address anonymised. We only use it to know how many people visit us, from which countries and which pages interest them; never to identify you or for advertising, and we do not share it with anyone. If you reject analytics under “Cookie settings”, your visit is not measured.
4. How to change your choice
You can change your choice at any time using the "Cookie settings" link in the footer, or delete the website's data from your browser settings:
- Chrome: Settings › Privacy and security › Third-party cookies / Site data
- Firefox: Settings › Privacy & Security › Cookies and Site Data
- Safari: Settings › Privacy › Manage Website Data
- Edge: Settings › Cookies and site permissions
Last updated: September 2026.