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Contact

Tell us what's slipping through on your line

You'll get a reply directly from the person who designs and commissions the systems. Usually on the same working day.

Write to us

The more specific, the better: line, format, speed and the defect. If you have photos of a good pack and a bad one, you can send them later by replying to our email.

Direct

What happens next

  1. You get a reply from the person who designs and commissions the systems, usually on the same working day.
  2. Send us photos of a good and a bad pack, or samples, and we will tell you whether it can be detected in line, with which technique and with what reliability to expect.
  3. If it fits, a visit or a video call to understand the process before proposing anything. What cannot be guaranteed, we tell you up front.
Rejection detail in Sentinel: the printed time is blurred, the tool scores 75% against a minimum of 80 and the pack is rejected