Tell us about the defects or losses on your line

You'll get a reply directly from the person who designs and commissions the systems. Usually on the same working day.

Write to us

The more specific, the better: line, format, speed and the defect. If you have photos of a good pack and a bad one, you can send them later by replying to our email.

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Basic data protection information. Controller: TIVOX Solutions S.L. Purpose: to answer your enquiry and, if you tick the box, to send you commercial information. Legal basis: your consent. Recipients: no data is disclosed to third parties unless required by law; our hosting provider acts as processor within the EU. Rights: access, rectification, erasure, objection, restriction and portability at ia@tivoxsolutions.com. More in our privacy policy.

Direct

Switchboard+34 914 33 70 71 Emailia@tivoxsolutions.com

HeadquartersMadrid, Spain

Next steps

You get a reply from the person who designs and commissions the systems, usually on the same working day.
Send us photos of a good and a bad pack, or samples, and we will let you know whether it can be detected in line, with which technique and with what reliability to expect.
If appropriate, we arrange a visit or a video call to understand the process before proposing anything. Anything that cannot be guaranteed, we state in advance.

Rejection detail in Sentinel: the printed time is blurred, the tool scores 75% against a minimum of 80 and the pack is rejected